Privacy Policy

1. Information We Collect

We collect personal data you voluntarily provide via web forms, email, or phone: full name, email address, phone number, project address, and design preferences. Technical data includes IP address, browser type, OS, referring URLs, and device identifiers collected via cookies and analytics tools like Google Analytics 4.

2. Use of Information

Data processing is based on legitimate interests: responding to inquiries, performing contractual obligations (e.g., design proposals), sending marketing communications with opt-out, and improving website functionality. We do not sell personal data to third parties.

3. Data Sharing & Recipients

We may share data with trusted service providers: CRM platforms (HubSpot), cloud storage (AWS), email delivery (Mailchimp), and payment processors (Stripe). All processors are bound by Data Processing Agreements compliant with GDPR Article 28.

4. Data Retention

Personal data is retained for 7 years post-project completion to satisfy warranty and tax obligations, or until consent withdrawal. Analytics data is anonymized after 26 months.

5. Your Rights

Under GDPR (if EEA resident) and CCPA (if California resident), you may request access, portability, rectification, erasure, or restriction of processing. Email [email protected]. We respond within 30 days.

6. Security Measures

We implement SSL/TLS encryption, firewalls, 2FA for internal systems, and periodic security audits. However, no internet transmission is completely secure.

7. Cookies Policy

We use functional, performance, and targeting cookies. Manage preferences via cookie banner or browser settings. See our Cookie Policy for details.

8. Changes to Policy

Updates will be posted on this page with a revised effective date. Material changes will be notified via email.

Last updated: 2025-01-15